Our Work Process
Transparent, predictable, and with a guaranteed result
Our path to solving your task
Request and Consultation
Deeply understand your task and business context. We cannot solve a problem without studying it thoroughly.
What we do:
- We conduct 1-2 initial online meetings with you and your key employees.
- We analyze your current processes, regulations, and scripts.
- We identify bottlenecks, routine operations, and potential growth points.
Your result:
- You get a clear vision of which processes can and should be automated.
- We together form goals and success criteria for the future project.
Analysis and Design
Create a 'blueprint' of the future system and agree on it with you. You should see and approve the plan before we write the first line of code.
What we do:
- We develop the system architecture and logic of its operation.
- We design user scenarios (how exactly employees will interact with the bot/system).
- We prepare a detailed technical proposal with a description of all functionality, deadlines, and cost.
Your result:
- Complete transparency on the scope of work, budget, and calendar plan.
- Confidence that we are creating exactly what you need.
Development and Integration
Write, test, and show you a working product. You will be aware of progress throughout the entire stage.
What we do:
- We work in short cycles (sprints of 1-2 weeks).
- At the end of each cycle, we conduct a demonstration of the ready functionality.
- You see real progress and can give feedback, which we take into account in the next sprint.
Your result:
- Constant control over the development progress.
- The ability to make adjustments at early stages, not when everything is already ready.
Launch and Monitoring
Ensure that the developed solution will be successfully integrated into your company and they will start using it.
What we do:
- We transfer the system to your servers or set up cloud infrastructure.
- We conduct final testing in real conditions.
- We prepare clear instructions and video tutorials for your employees.
- We conduct group online training, answer questions.
Your result:
- A fully functional solution integrated into your business processes.
- Trained and ready-to-work employees.
Your first month — under our protection
We are confident in the quality of our solutions, so after the official launch of the project, we do not say goodbye. We stay close to ensure the smoothest start.
This is not just a promise, it's our work standard. Within 30 days after launch, we guarantee:
- Priority consultations: We answer any questions from your employees about the system operation.
- Bug fixes: If minor bugs are found during real operation, we fix them for free and quickly.
- Stability monitoring: We monitor that the system works stably under real load.
After this period, you can choose a format convenient for you for further cooperation: conclude a contract for permanent technical support or switch to payment by fact for one-time requests.
Ready to take the first step?
Our process starts with a simple and non-binding conversation. Contact us to schedule a free consultation and audit of your processes.
Discuss projectEvaluate the effect of automation for your business
Calculate the potential benefit from implementing our solutions